1. Products & license plans

Lighting Friendly is a lighting-design and preview tool for shapes, text, outlines and effects. Cad-viewer friendly is an engineering-file viewer with 3D controls, orthographic views and DXF/PDF/PNG export. Each app is sold separately; no physical item or shipping is involved.

• Both plans are one-time payments in TWD, with no automatic renewal. An expired annual license does not convert into a one-time payment license; continued licensed use requires a new purchase.
• One key authorizes one device at a time and only the purchased app. Contact support to transfer the license when replacing your phone. Provide the purchase email and order reference; after ownership verification, transfer replaces the old-device authorization. Transfer does not restart an annual term.
• First activation requires an internet connection, purchase email and key. Offline use is permitted during the valid term. Reinstallation or device transfer may require online activation again.
• The one-time payment license is a software-use license for the purchased app, not ownership of its source code. Initial activation, reinstallation or device transfer may require the license server. We do not promise permanent updates or permanent availability, or compatibility with every future device and operating system. Existing orders remain subject to their purchase terms; this wording change does not retroactively reduce purchased rights.

2. Shopping guide & digital delivery

1. Review the product pages, video demonstrations, supported formats and device requirements. Android 7.0+ (API 24+), a current Android System WebView and sufficient storage are required. Large CAD files can perform differently by device. Demo media may show another platform or older interface.
2. When payment opens, select the app and annual/one-time payment license plan on the home page, review the total and terms, and proceed to the payment provider’s checkout page. Available payment methods are shown on the checkout page. Never send card credentials to support.
3. Use an accessible email for delivery. Keep the order number, payment transaction reference and payment record. A screenshot alone is not payment confirmation; we verify the transaction in the payment backend.
4. After payment confirmation, we manually email the matching license key and download/activation instructions, normally within 24 hours. Check spam; if missing after 48 hours, contact support with your order reference. We will investigate and arrange delivery or handle a refund where appropriate.
5. Download the matching APK from this site and activate with the purchase email and key. Public APK download alone neither grants a paid license nor establishes delivery of your purchased authorization.

3. Service terms & consumer rights

Friendly Apps provides the standalone Android software licenses described here. Apple App Store, Google Play and other sales-channel purchases remain subject to their original terms; this page does not change them.

You may use the purchased app on one authorized device. Do not resell or share keys, bypass licensing, or redistribute software without authorization. You retain rights to your own files; ensure you have permission to use imported material. Back up important files and independently verify engineering outputs before relying on them.

Read and retain the applicable product description, price and terms before purchase. Requests involving non-delivery, duplicate payment, activation failure or defects can be raised with support. These terms do not waive mandatory consumer rights or liability that cannot lawfully be excluded. Changes will be dated here and will not retroactively reduce purchased license rights.

4. Privacy notice

Contact for personal-data matters: Friendly Apps, dpeter1314520@gmail.com.

• Data and purposes: purchase/contact email, any name you supply, order and payment references/status, purchased app and plan, key records, assignment/activation/expiry status and support correspondence are used for payment verification, delivery, license administration, device-transfer assistance, fraud/dispute handling and required recordkeeping. Website hosting may process IP addresses and technical access logs for delivery and security.
• Recipients and locations: authorized operators and necessary hosting, payment and email providers process relevant data. The site/license service uses Netlify and support/delivery uses email services including Gmail; the payment provider selected on our home page processes payments. Infrastructure may process data outside Taiwan according to the providers' arrangements. The payment provider handles card entry on its payment page; this site does not collect or store full card numbers or card security codes.
• Retention: retain license records while needed to provide your license (including one-time license support), and transaction/support records for applicable legal, payment-provider and dispute-retention obligations. Delete or de-identify data when no longer required, unless lawful retention is necessary.
• Your choices: you may request access, a copy, correction, cessation of collection/processing/use, or deletion through the contact above, subject to lawful exceptions and identity verification. Missing necessary email/order information may prevent delivery, ownership verification or transfer support. You can still browse public product information.
• Local storage and security: the website stores your language preference in your browser. Restrict access to license records to those who need them; do not post keys or payment evidence publicly. Send only information necessary for support, not card passwords or identity documents unless a specific legitimate need is explained.

5. Returns & refund terms

This product is a digital software license. After digital content and the license are provided with the buyer's prior consent, returns and refunds are not accepted except for defects, non-delivery or where required by law. For operation, installation or activation problems, contact support: dpeter1314520@gmail.com or LINE @p1314520.

Do not assume all digital purchases are automatically non-refundable. Any exception to Taiwan's seven-day withdrawal right requires applicable legal conditions, including clear advance notice and the consumer's prior agreement before providing qualifying digital content. We will not rely on merely downloading the publicly available APK, or on an unselected checkbox, as consent or paid-license delivery. Where the exception is not validly established, statutory cancellation rights remain applicable.

For cancellation before paid-license delivery, duplicate charges, missing delivery, incorrect keys, activation problems or defective software, contact support with the purchase email, order/transaction reference and a description. We will check records, assist with delivery or correction, and handle cancellation/refund as required by law and the actual circumstances; troubleshooting is not a prerequisite for exercising statutory rights.

Approved refunds will be arranged through the original payment channel where supported, with instructions provided for the actual case. Processing and bank posting times vary and will be explained when handled. Refunded licenses will no longer authorize use. No blanket “no refunds” rule overrides mandatory rights.

Reference: Taiwan Consumer Protection Committee guidance.

6. Support & dispute handling

Email dpeter1314520@gmail.com or contact LINE Official Account @p1314520. Provide the purchased app/plan, purchase email, order reference, device/Android version and relevant error details. Do not publish your full key or payment credentials. We review payment/delivery and activation records, explain findings, and discuss delivery, correction, transfer or refund as applicable. Email remains the written-record channel.

If unresolved, consumers may seek help from their local consumer-protection authority, Taiwan's 1950 consumer-service hotline, mediation or other lawful remedies. Contacting support does not prevent you from exercising these rights. Claims about payment transactions may also be raised with the payment provider or issuing bank through their procedures.

一、商品與授權方案

Lighting Friendly 提供形狀、文字、自訂輪廓及動態燈效設計預覽。Cad-viewer friendly 提供工程檔案檢視、3D 操作、正投影及 DXF／PDF／PNG 匯出。兩款分開販售，沒有實體商品或運費。

• 兩種方案均以新台幣一次付款，不自動續費。一年方案到期不會轉為單次付費授權方案，繼續授權使用需另行購買。
• 一組序號限所購 App、同時一台裝置使用。換手機可聯絡客服轉移，提供購買 Email 與訂單資料核對身分；轉移後取代原裝置授權，不可兩台同時使用。換機不重新計算一年期限。
• 首次啟用須連網輸入購買 Email 與序號，有效授權期間可離線使用。重新安裝或換機可能需要再次連線啟用。
• 單次付費授權為所購 App 的軟體使用授權，不是原始碼所有權。首次啟用、重新安裝或換機可能需要連線至授權伺服器。不承諾永久提供更新或永久可使用，也不保證未來所有裝置與作業系統均相容。既有訂單依購買時約定辦理，本次文案調整不溯及減損已購權益。

二、購物須知與數位交付

1. 購買前閱讀產品介紹、示範影片、支援格式與系統需求：Android 7.0 以上（API 24+）、目前版本 Android System WebView 及足夠儲存空間。大型 CAD 檔案效能依裝置而異；示範素材可能為其他平台或較早介面。
2. 付款開放後，在首頁選擇 App 與一年／單次付費授權方案，確認金額及條款後前往金流平台付款頁。可用支付方式以付款頁顯示為準，請勿將信用卡密碼或完整卡片資料寄給客服。
3. 填寫可收信的 Email，保留訂單編號、金流交易序號及付款紀錄。我們以金流後台核對結果確認付款，不僅憑截圖判定。
4. 確認付款後，通常於 24 小時內人工寄送對應授權序號及下載／啟用說明。請檢查垃圾郵件；超過 48 小時未收到，請附訂單編號聯絡客服，我們將查明並安排交付或依情況處理退款。
5. 從本站下載對應 APK，以購買 Email 及序號首次連線啟用。公開 APK 下載本身不代表取得付費授權，也不等同已交付所購授權。

三、服務條款與消費者權益

Friendly Apps 提供本頁所述 Android 獨立版軟體授權。Apple App Store、Google Play 與其他通路的原訂單仍依原約定，本頁不變更其權益。

使用者可在一台授權裝置使用所購 App，不得轉售、分享序號、繞過授權或未經允許散布軟體。使用者保有自己檔案的權利，應確保匯入素材有合法使用權；重要資料請備份，工程輸出在實際應用前應自行確認。

購買前可閱讀並保存商品內容、價格及條款。未交付、重複扣款、無法啟用或軟體瑕疵均可向客服反映；本條款不排除法定消費者權益或依法不得免除的責任。政策變更會標示日期，不溯及減損已購授權。

四、隱私權政策與個資告知

個資事項聯絡窗口：Friendly Apps，dpeter1314520@gmail.com。

• 資料與目的：購買／聯絡 Email、自願提供的姓名、訂單及付款編號／狀態、所購產品與方案、序號紀錄、配發／啟用／到期狀態及客服往來，用於付款核對、交付、授權管理、換機協助、詐欺與糾紛處理及必要紀錄保存。主機服務可能處理 IP 與技術存取紀錄，以提供網站及維護安全。
• 對象、地區與方式：由必要的管理人員及主機、付款、郵件服務供應商於服務必要範圍處理。網站與授權服務使用 Netlify，客服與交付使用包含 Gmail 的郵件服務，付款由首頁所列金流平台處理；依供應商基礎設施，資料可能於台灣以外地區處理。信用卡資料由金流平台付款頁處理，本站不蒐集或保存完整卡號及卡片安全碼。
• 保存期間：授權紀錄於提供授權服務所需期間保存（包含單次付費授權的後續服務）；交易與客服紀錄依適用法令、金流業者及爭議處理所需期間保存。目的消失且無依法保留必要時，刪除或去識別化。
• 個人權利：可透過上述窗口請求查詢、閱覽、複製、補充更正、停止蒐集／處理／利用或刪除，依法可能需核對身分或適用例外。不提供必要 Email／訂單資料可能無法交付、核對授權或協助換機，但仍可瀏覽公開產品資訊。
• 瀏覽器與安全：本站在瀏覽器儲存語言偏好。授權資料應限制必要人員存取；請勿公開序號或付款證明。客服往來請只提供必要資訊，除非說明合法必要目的，請勿寄送卡片密碼或證件影本。

五、退貨退款條款

本商品為數位軟體授權。經買家事先同意提供數位內容及授權後，除商品瑕疵、未履行交付或法律另有規定外，不接受退貨或退款。操作、安裝或啟用問題請洽客服後台：Email dpeter1314520@gmail.com 或 LINE @p1314520。

數位商品不當然一律不得退款。台灣通訊交易七日解除權的例外，須符合適用法律條件，包括清楚事先告知及經消費者事先同意後才提供符合例外的數位內容。我們不會僅以公開 APK 的下載或未勾選的同意框，認定已同意或完成付費授權交付；不符例外條件時，仍依法適用解除契約權利。

付費授權交付前欲取消、重複扣款、未收到序號、序號錯誤、無法啟用或軟體瑕疵，請提供購買 Email、訂單／交易編號及問題說明。我們將核對紀錄、協助交付或修正，並依法律及實際情況處理取消或退款；消費者行使法定權利不以先完成除錯為前提。

核准退款原則循原付款管道辦理，依實際支付方式告知流程；金流處理與銀行入帳時間不同，將於處理時說明。退款的授權不再提供使用權。本政策不以一律不退款條款排除法定權利。

參考：行政院消保會通訊交易解除權說明。

六、客服與糾紛處理

Email：dpeter1314520@gmail.com；LINE 官方帳號：@p1314520。請提供 App／方案、購買 Email、訂單編號、裝置及 Android 版本與錯誤說明；不要公開完整序號或付款憑證中的機密資料。我們將查核付款、交付及啟用紀錄，說明結果，依情況協調補寄、修正、換機或退款，並以 Email 保留書面紀錄。

若無法解決，可洽所在地消費者服務中心、台灣 1950 消費者服務專線、申請調解或循其他法定途徑處理。聯絡客服不影響行使法定權利；付款爭議亦可依金流業者或發卡銀行程序提出。